Quality Standards

Open Up guarantees the best quality standards

ISO 9000 sets a group of quality regulations and ongoing quality management, as established in the International Normalization Organization (ISO). They could apply to any organization or activity, product or service oriented. The regulations include the summary as well as the guidelines and particular tools to implant it and the audit methods. ISO9000 regulation specifies the way the company operates, their quality standards, delivery times and service levels. There are more than 20 elements in the ISO standards related to the way systems operate.

Norma ISO 9001

Their implantation, although a hard job, offers many advantages to companies, such as:

Standardizing company’s personnel activities through documentation.
Increasing customer satisfaction
Measuring and monitoring processes performance
Decreasing re-processing.
Increasing company’s efficiency and/or effectiveness in meeting objectives.
On-going improvement of processes, products, effectiveness, etc…
Reducing production or service performance incidences

ISO 14000 Standard

SO 14001 standard elements offer the company a framework to manage and improve their environmental programs continuously. ISO 14001 regulation structure is very similar to that of the ISO 9001 and is used to mix their environmental programs within a coherent system in order to effectively manage all the environmental activities. The regulation divides into two categories:

Company’s evaluation – Includes Environmental management System (SGA), Environmental Audits and Environmental Performance Evaluation (EPE).
Product evaluation – Includes Life Cycle (ACV), environmental labelling and environmental aspects of the product normalization (EPA).
ISO 14000 standard – main elements:
General requirements – Defines the system’s design
Environmental Policy
Planning – includes environment aspects, legal and other type requirements, objectives and goals and environmental management programs
Implementation and Operation – Includes structure and responsibility, training, awareness and professional competition, communication, management system environmental documentation, document control, operation control and emergency and reply preparation.
Checking and correcting action – includes tracking and measurement of the non-agreed, corrective and preventive actions, records and environmental audit system.
Management’s revision –The standard is considered in Europe as meeting an important component of the Management System and Rules Audit (EMAR), a European Rule for ongoing improvement in environmental performance in Industrial organizations.
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